With the ConvertKit acquisition of FanBridge, we are providing musicians, artists, and creators of all types with new opportunities to collect and connect with their owned audience.
If your FanBridge account was enabled at the time that FanBridge was closed on April 11th, 2022, your FanBridge account has transformed to a ConvertKit account. Access your list with all data and groups by setting your new password for your ConvertKit account here. (Use the same email address you used to log in to your FanBridge account.)
If your FanBridge account was closed at the time of April 11th, 2022, you can contact our support here and request an export of your mailing list.
IMPORTANT: All requests for exported data must be submitted before April 30th, 2022. FanBridge exports will not be supported after this date.
ConvertKit is a marketing platform built with the unique needs of creators of all types in mind – like artists, musicians, and anyone with fans. ConvertKit boasts beautifully designed signup forms and landing pages, an email creator for newsletters that excite your readers with upcoming tour dates or new music videos, and integrations that make your ConvertKit account the central hub for getting things done.
Because of the acquisition of FanBridge in 2021, charges from FanBridge will come from ConvertKit as it is the parent company. If you are seeing charges from ConvertKit after FanBridge has closed on April 11th, 2022, this is because your FanBridge account was not closed by the account holder by this date and the FanBridge account migrated to the ConvertKit platform.
Sent campaigns and analytics do not transfer over to ConvertKit. However, these things as well as your account images can be downloaded upon request. Simply reach out to email@example.com from the email address you used to log in to your FanBridge account. You can request a download of which items you’d like (sent campaigns, campaign analytics, and/or uploaded images) from this address as long as it comes before April 30th, 2022.
You will need to first set a new password for your account, which you can do by generating it here using the same email address you used for logging in to your FanBridge account. Once done, you’ll find your list, all data you collected on your subscribers, original subscription date, geographic information, and all groups have been translated to this new ConvertKit account.