Customer Success

Steven grew up in the Pacific Northwest but has lived all over the West Coast. With a passion for learning and helping others, when he isn’t working, he enjoys spending his time reading, watching good movies, eating out with friends, and programming.

Morgan is a Boise, Idaho native but recently graduated from the University of Colorado Boulder. She studied Art, Business and Graphic Design, and finds her passions in creativity and helping others. She now calls Denver, Colorado her new home away from home, where she loves to do yoga, go hiking and skiing, or anything that gets her outside.

A lover of the SaaS industry, with almost a decade of experience, Haley loves to support customers through all things content and community. Her heart for seeing creators succeed spills into everything she does and, if you're not careful, she'll talk you into a side-hustle of your very own.

A mountain lover at heart, and mom of two junior adventurers, she loves running, hiking, road trips, and her family. You can usually find her where there is good music and a good cup of coffee.

Miguel is a software engineer originally from Puerto Rico who grew up in sunny Orlando, FL. His love of technology is offset by a constant need to hike and follow his nose into the wilderness. He also loves almost anything that has to do with science fiction and trotting around the globe as much as possible with his guitar always in reach.

Renee is a city girl at heart, currently living that small town life. She’s had many labels on her name tag including Project Manager, Communications Consultant, Editor, Trainer, and Assistant, but the work itself is always about helping people do things better.
When she’s not working, she enjoys reading and traveling with her husband and son. Her life is fueled by coffee and sparkles.

Adam has spent the last 6+ years working with SaaS companies small and large, focused heavily on customer success and building teams. He is a Minnesota native, but has lived in Boise for the last 10 years where he lives with his wife and daughter. He’s happiest when he’s with his family, learning something new, or spending time outdoors on a mountain bike or snowboard.

Talent leveraging leader, data-driver, and iterator.

I'm originally from Boise, Idaho but currently living in North Carolina. I graduated from Boise State University in 2016 with a degree in Communications. I've spent the last few years working in the marketing and social media industry and have really enjoyed that type of work, which led me to ConvertKit! In my free time I love to travel, run and spend time with my family.

I grew up in a small town in the city of Birmingham, UK. I love helping customers and wowing them by going the extra mile to solve their problems. Outside of work, I have a passion for fitness, Muay Thai and music. I enjoy writing and the art of self-expression through rap. I’m a positive thinker and dream chaser with an entrepreneurial spirit,

I'm a Product Specialist and Love & Relationship Coach. After spending 10 years in LA working in television animation production and training as an actor I've moved to Bremerton, WA where I love to garden and bake in my free time 🙂

I want to make experiences the best they can be so that others can reach their full potential without limitation.

Olivya is a web developer, designer, and artist who loves helping creatives improve their technical skills to better fuel their craft. When she's not working with ConvertKit, you'll likely find her working on her own creative side hustle! She also enjoys drawing, painting, digital art, and general craftiness, as well as reading, travelling, and binge-watching dystopian TV shows.

Born and raised in Idaho. Living in Boise with my lovely wife and my 2 labradoodles. When I'm not working, I enjoy audio engineering, working on musical projects, collecting/playing vintage drums or cooking.

I'm 27 from Atlanta, 2nd generation immigrant (Jamaica), Mom to 2 girls, artist (photography, cello, design), & amateur plant lady with an obnoxious laugh.

Sabrina is a Florida native, currently residing in Fort Lauderdale. She studied Design, Business, and Marketing and loves the flexibility of working remotely to help ConvertKit customers succeed. When she's not hustlin', you can find her visiting family across the state or simply vegging out in front of the TV with her husband and son.

Been with Convertkit since Fall of 2017. I have my own side project at www.brilliantside.com as well as my podcast 'Shut Up, Brain' which helps people with anxiety and optimal living. I love motorcycles, jiu-jitsu, muay thai, and helping people.

Charlie enjoys managing projects and satisfying shared goals . He's worked in a lot of different spaces in the tech industry, but loves working with amazing people even more.

Originally from San Diego, he now calls Scottsdale home. He loves to go hiking, rock climbing, and kayaking. Kayaking happens when he visits San Diego.

Daniel is a Support Manager living in the Charlotte, NC area with a heart towards serving his team and customers. From owning and running a coffee shop and a web service agency to joining the world of SaaS, the customer experience is always on his mind no matter the industry. He understands customer needs and the importance of building a great team and is excited to bring his experience to ConvertKit.

When he is not thinking about customer support, Daniel enjoys spending time with his family, reading, getting outdoors and blogging about remote work over on venturemote.com.