Current openings

Check out our about page to learn more about our team.

Live Chat

We are looking for awesome people to join our Live Chat Team!

Apply Now »

Currently, we offer live chat to all our customers, from 7a-6p Pacific, and email support 24/7. We are looking for deeper coverage during our current schedule, and we are looking to expand our live chat availability. We are committed to responding to each customer as quickly as possible, no matter how many new customers join and what time they’re using ConvertKit.

It works like this:

  • We provide live chat in-app through Olark, communicate with the team through Slack and occasional Zoom video meetings.
  • This is a remote position, you can work from anywhere in the world!
  • This is a contract position, which means you can create your own schedule and set your hours.
  • You'll be a part of a team! You’ll be on our Surge Support Team, a team of brilliant contractors created to provide around the clock support to our customers.. Surge Support and Customer Success work closely to ensure an excellent experience.

What we are looking for:

  • You can and want to work a minimum of 20 hours a week, with no upper-limit. Our first priority is weekdays, but will consider candidates with all schedules.
  • You can work fast, without sacrificing quality. We average a 14 second response time, our team handles up to 3 chats at a time, and our customers RAVE about their Live Chat experience.
  • You speak English fluently and are comfortable with text as your primary means of communication with teammates and customers.
  • You know ConvertKit, blogging, or have an interest in learning more about either.

What we can offer:

  • In-depth training on ConvertKit, email marketing, blogging and online business as needed
  • $15 an hour with bonus opportunities
  • Flexible work weeks–you set your own schedule, and can easily work around commitments, life events, etc.

Click here to apply »

Senior Rails Engineer

We're looking for a Senior Rails engineer with significant Javascript experience. Come join our amazing, rapidly growing company!

You'll be part of our awesome engineering team, helping to build our product. We primarily use Rails, Mysql, Redis and Sidekiq to get the job done. We're facing real (fun) scaling challenges because of our incredible growth. Ideally
you've been there, done that before.

We're also looking for someone who cares deeply about writing clean, maintainable, well-tested code, and generally tends to leave code in a better state than when they encountered it.

In addition to help building out the product, you'll be at the forefront of helping us move our frontend Javascript code forward. We're interested in someone who has significant experience writing and managing large Javascript-intensive applications.

Learn more and apply »

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