What is churn rate? How to measure it & find how to keep customers happy

10 min read
Matt Ragland
Matt is a coach at heart, so he loves helping people build their audience and business with ConvertKit. Matt leads Onboarding and Training to help people get started and comfortable right away. He lives with his wife, son, and chocolate lab in Nashville. You should check out his vlog at YouTube.com/MattRagland